Privacy Policy for DPF Recovery
Effective Date: 28 April 2026
DPF Recovery (“we”, “our”, or “us”) operates this website. We are committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect and process the following data:
- Personal Data
- Name
- Email Address
- Phone Number
- Any information you provide via contact forms
- Technical Data
- IP address
- Browser type and version
- Time zone and location
- Pages visited and time spent on the site
- Usage Data
- Information about how you use our website and services
2. How We Use Your Information
We use your data to:
- Respond to enquiries or requests
- Provide and improve our services
- Manage our website performance
- Send relevant communications (if you opt in)
- Comply with legal obligations
3. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Understand how users interact with our site
- Improve functionality and performance
You can control or disable cookies through your browser settings.
4. Sharing Your Data
We do not sell your personal data.
We may share your information with:
- Service providers (e.g. hosting, analytics tools)
- Legal or regulatory authorities if required
All third parties are required to respect your data and keep it secure.
5. Data Security
We implement appropriate security measures to protect your personal data from:
- Unauthorised access
- Loss or misuse
However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to:
- Fulfil the purposes we collected it for
- Meet legal, accounting, or reporting requirements
7. Your Rights (UK GDPR)
Under UK data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing
- Request restriction of processing
- Request data transfer
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may include links to third-party websites.
We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
10. Contact Us
DPF Recovery Ltd
Vulcan Road South, Norwich, NR6 6AF
sales@dpfrecovery.co.uk
01603 423254